Transparency & Trust

Your Privacy, Sparkling Clear.

We believe trust is the foundation of a great cleaning service. That's why we treat your personal data with the same meticulous care we bring to your home or office. No hidden clauses, no confusing legalese—just straightforward protection.

Policy Effective Date

Last Updated: October 26, 2026

We review our data practices annually to ensure they align with Philippine data privacy standards.

What We Gather

Direct Information

When you request a quote or book a service, we collect essential details to ensure a seamless experience. This includes your name, contact number, email address, and property address. For accurate pricing, we also gather details about your space—such as square footage and property type (residential or commercial).

If you opt into our "Preferred Time" scheduling, we simply note your preferred cleaning window to dispatch our squad efficiently.

Technical Footprint

Like most modern websites, we automatically collect non-identifying technical data. This includes your IP address, browser type, and the pages you visit. This data helps us optimize the site's performance and ensure it loads quickly on your mobile device while you're searching for cleaning services in Cebu.

Important:

We do not store credit card information or process payments directly on this website. All financial transactions are handled via secure third-party channels.

How We Use Your Info

  • Service Fulfillment: To schedule your cleaning, dispatch the right team size, and ensure we bring the appropriate eco-friendly equipment.
  • Communication: To send confirmation texts, arrival notifications, and follow-up surveys to maintain our high standards.
  • Improvement: To analyze site traffic and improve our online booking experience for future clients.

Fortress Protection

We treat your data like a pristine living room—protected and respected. We employ SSL encryption across the entire site, ensuring that the information you submit in our quote form travels securely.

We never sell your contact details to third-party marketers. Your phone number is strictly for Total Sparkle Squad communications regarding your booked services or inquiries.

Compliance: We adhere to the principles of the Philippine Data Privacy Act of 2012 (RA 10173).

Your Rights, Your Control

We empower you to manage your digital footprint with ease.

Right to Access

Request a copy of the personal data we hold about you. We'll provide it in a readable format.

Correction

Spot an error in your contact info? We can quickly update your records to ensure we reach you.

Erasure

If you are no longer a client and wish to remove your digital footprint, we will delete your data.

Have a privacy concern or want to exercise your rights?

Contact Our Data Steward

We respond to all privacy inquiries within 48 hours.

Crystal clear cleaning aesthetic representing data clarity

The "Sparkle" Pledge on Privacy

Just as we leave your space spotless, we aim to leave a minimal footprint in our digital interactions. We collect only what is necessary to deliver exceptional cleaning services across Cebu.

This policy applies to totalsparklesquad.cc. It does not cover third-party links (like Google Maps) or partners. We encourage you to read their privacy policies as well.